Privacy Policy

Updated: April 2026  

This Privacy Policy outlines how Beyond Business Consultants (“we”, “us”, “our”) collects, uses, shares, and protects your personal information when you interact with our website, services, and communications.

We are committed to safeguarding your privacy and ensuring your personal information is handled with care, transparency, and respect. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information

We may collect personal information when you:

• Contact us via email, phone, or website forms
• Subscribe to updates or request services
• Engage with us on social media or at events
• Access client portals or support features

This may include:

• Your name, email address, phone number, and business details
• Login credentials (username/password)
• Sensitive information for account recovery or service delivery

You can browse our website without disclosing personal information. However, some features may require it to function properly.

Use of Personal Information

We use your information to:

• Provide and improve our services
• Respond to enquiries and support requests
• Personalise your experience
• Send updates, resources, or relevant communications
• Fulfil legal and contractual obligations

We may also collect non-identifiable data (e.g. browser type, operating system, page views) to analyse site traffic and improve usability.

Sharing of Personal Information

We may share your information with trusted third-party providers who assist us in delivering services, such as:

• IT and hosting providers
• Payment processors
• Freight or logistics partners
• Customer support platforms

These providers are only given access to the information necessary to perform their role and are bound by confidentiality and privacy obligations.

We will never sell or rent your personal information.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure systems, restricted access, and regular reviews of our data practices.

Use of Images and Visual Content

Beyond Business Consultants regularly documents events, collaborations, and shared milestones through photography and video. This includes:

• Networking events and industry gatherings
• Client celebrations and award ceremonies
• Group photos with the owner or representatives of Beyond Business Consultants
• You have publicly published (e.g. on social media, websites, or public forums)
• Have been publicly published by another person or organisation, where you are featured

By engaging in a photo or video opportunity with the owner or any official representative of Beyond Business Consultants, you acknowledge and agree that:

• Your consent to be photographed or filmed is considered automatic
• These images may be used for promotional, celebratory, or storytelling purposes across our website, social media, newsletters, and other marketing channels
• We will always aim to use visuals in a respectful, inclusive, and contextually appropriate manner that aligns with our values of legacy, collaboration, and community celebration

If you prefer not to have your image used, please notify us at the time of the photo or contact us afterwards. We will honour your request with care and discretion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website. Continued use of our services after changes are published indicates your acceptance of the updated policy.

Accessing or Updating Your Information

You have the right to access or correct your personal information, subject to legal exceptions. To do so:

• Submit your request in writing to the contact details below
• We may charge a reasonable fee for processing your request

Contact Us

We welcome your feedback and questions.

 Please reach out during business hours (Monday to Friday):

Janine Fraser – Owner 

Email:  

Phone: 07 5586 2227 

Website: www.beyondbusinessconsultants.com.au